Terms & Conditions
Last updated: [Date]
Welcome to No. 4! By booking directly with us, you agree to the following terms and conditions.
1. Booking & Payment
• A deposit of 25% is required to secure your booking.
• The remaining balance is due 14 days before arrival.
• Payment is managed via Stripe
2. Cancellation & Refunds
• Full refund if cancelled 6 weeks before arrival.
• 50% refund if cancelled 4 weeks before arrival.
• No refund for cancellations made 2 weeks of arrival.
• We recommend travel insurance to cover unforeseen cancellations.
3. Check-in & Check-out
• Check-in: From 4 PM
• Check-out: By 11 AM
We try to accommodate early check-ins and late check outs if we can
4. House Rules
• No smoking inside the property.
• All well behaved pets are allowed
• Maximum occupancy: 8 guests.
5. Security Deposit & Damages
•.Guests are responsible for any damage caused during their stay.
6. Liability & Force Majeure
• We are not liable for any injuries, accidents, theft, or loss during your stay.
• We are not responsible for cancellations due to events beyond our control (e.g., extreme weather, natural disasters, government restrictions).
7. Contact Us
For any issues or concerns, contact us at stay@no4newquaywales.co.uk or 07919377251
Privacy Policy
Last updated: [Date]
We value your privacy and are committed to protecting your personal data.
1. What Data We Collect
• Name, email, phone number, and booking details.
• Payment information (processed securely via [Stripe/PayPal]).
• Analytics and cookies (see Cookie Policy).
2. How We Use Your Data
• To process and manage bookings.
• To send booking confirmations and updates.
• To improve our website experience.
• We never sell or share your data with third parties except for booking/payment processing.
3. Data Security
• We use secure encryption to protect your data.
• You can request to delete or update your data by contacting us.
Cookie Policy
Last updated: [Date]
Our website uses cookies to enhance your experience.
1. What Are Cookies?
Cookies are small files stored on your device to help improve website functionality.
2. How We Use Cookies
• Essential cookies – Required for site functionality (e.g., booking system).
• Analytics cookies – Help us understand how visitors use our site.
• Marketing cookies – Used for targeted advertising (Google/Facebook).
3. How to Manage Cookies
You can disable cookies in your browser settings, but this may affect website functionality
Cancellation & Refund Policy
Last updated: [Date]
We understand that plans change. Please review our cancellation policy before booking.
1. Cancellation Timeframes
• More than [X days] before arrival: Full refund.
• [X-X] days before arrival: 50% refund.
• Less than [X days] before arrival: No refund.
2. Changes & Rescheduling
• We may offer date changes subject to availability.
3. Force Majeure
• We are not responsible for cancellations due to events beyond our control.
For cancellation requests, contact [email address].
Contact & Complaints Policy
Last updated: [Date]
We want you to have the best experience at No. 4 High Terrace. If you have any concerns, please contact us.
1. How to Reach Us
• Email: [your email]
• Phone: [your phone number]
• Address: [property address]
2. Complaints Process
• We aim to resolve all issues within [X] hours.
• If a resolution cannot be met, we may escalate the issue to an independent mediator.
3. Legal Jurisdiction
• Any disputes will be handled under [UK/Welsh] law.